India's Single emergency helpline '112' launched
Anyone in distress can reach the helpline by pressing a single key of their mobile phone.
On Tuesday, 19th feb 2019, 16 states and Union Territories joined a pan-India network of a single emergency helpline number - 112.
The single emergency helpline number '112' integrates immediate assistance services from police (100), fire (101), health (108) and women's helpline (1090).
Launching the '112' helpline, under the the Emergency Response Support System (ERSS), Home Minister Rajnath Singh said the central government is committed to the safety of citizens, particularly women, for whom laws were changed to ensure the guilty is punished in a time-bound manner.
The helpline number '112' will be activated across the country by next year and anyone in distress can reach the helpline by pressing a single key of phones which will be pre-programmed.
In case of a normal phone, a long press of the '5' or '9' key will activate the panic call. People can also log onto the ERSS website for the respective state and send an emergency email or SOS alert to state ERC.
Apart from launching the ERSS, the home minister also kicked off, the Investigation Tracking System for Sexual Offences (ITSSO) and the safe city implementation monitoring portal.
The ITSSO is meant for law enforcement agencies in the country. The system is an online module available to law enforcement agencies at all levels national, state, district and police station and allows the state to undertake real-time monitoring and management for completion of investigation in rape cases in two months.